Support Center
Why Fendale?
- Fendale can provide the flexibility a customer needs in today frenetic market, larger companies can find it a challenge to react to quickly to changing situations and demands ,Fendale are reactive and can make the right decisions in the customers interest.
- A broad range of experienced specialist professionals who know the industry.
- Customer centric and personal touch philosophy.
- Transparent relationships based on mutual trust and respect.
- Relatively new kids on the block who have a lot to prove and a desire to be the “Best in Class”.
- Vibrant and energetic global teams who love what they do.
- We do more than move boxes from A to B. We support you every step of the way.
- A historically proven track record within the retail vertical.
- Eager to develop into new markets and build long-term relationships with new customers.
- Always looking to find cost effective rates and solutions for the customer.
Read more reasons as to why you should choose us here.
Why have Ocean rates to the UK become so expensive?
Due to the additional influx and slowdown of port operations, a significantly lower than anticipated number of empty containers were reloaded back on vessels, as export ‘loaded’ containers took priority. With significant numbers of empty containers stuck at UK ports and container yards causing a shortage of container equipment at origin, not an issue unique to the UK only, carriers made the decision to cut the capacity for the UK market, some by up to 30%, in favour of serving more lucrative routes such as Asia / USA. And Asia /ME.
Because of these events, the carriers are now using these market conditions to not only control space and equipment available to the UK market, but dramatically increase freight rates too.
What services can you offer?
Fendale operate across all the major manufacturing verticals with experienced staff who are customer centric and always aiming for bets in class service and communication.
Are you a UK based company?
In addition, we have Fendale offices and warehouses in China, Bangladesh and Dubai, this is complimented by a network of proven and experienced partners across the globe.
Now Brexit has happened can you help me with my problems with Customs Clearance and TI procedures?
Fendale are moving shipments UK-Europe-UK daily so it is something we do and do well.
Do you offer any e-commerce solutions?
We can manage your entire online supply chain from overseas factory door through to final-mile delivery, removing unnecessary links and any other associated costs.
We can integrate directly with your ERP or eCommerce platform.
Our cost structure is transparent, straightforward and competitive.
Your inbound stock orders can be transferred immediately upon arrival at UK Port or Airport to our warehouse and put into stock.
Re-labelling, Pick & Pack, Rework etc.
Fendale can provide tailored eCommerce fulfilment services, including using your own branded packaging, adding marketing and instruction inserts to orders and applying personalised, finishing touches and much more.
Get support now
Hyperchain provides real-time visibility and predictive insights to the status of inventory around the world empowering you to make informed decisions and take action. Our predictive intelligence allows for more detailed planning, merchandising and use of financial resources.
Hyperchain has been designed and built with a friendly ecommerce experience for users, to simplify the experience, providing a process data driven platform that is easy to adopt and breaks away from spreadsheets
The future of your supply chain is here.